Shipping & Returns
Shipping costs are calculated at the checkout. We ship across Canada and the United States. Shipping in Canada is free for orders over $49.00. Some overweight products are excluded from this offer.
Orders are typically shipped within 1-2 business days of purchase. Once your order has shipped, you will receive an email with tracking information.
Equipment and brewing gear can be returned within 15 days of purchase in unused condition, with unopened original packaging. Return shipping will be paid at the customer’s expense and refund will be processed once gear has been received and deemed unused.
Unfortunately we cannot accept returns of coffee, tea and other food products due to our strict food safety protocols. However, if there is a problem with your order we want to make it right. Please contact us at firstname.lastname@example.org and we will do everything we can to help you.